* Terms and Conditions

1. We accept devices in external enclosures with either USB 2.0 or eSATA interfaces.
2. Data can be encrypted and is highly recommended.
3. Supported file systems are HFS (Mac), ext (Linux), FAT32 & NTFS (Windows).
4. $75 AUD ex GST per Device plus $2.50 AUD per data-loading hour (partial data-loading hours are billed as full hours).
   
5. This service excludes Oxygen Cloud.
6. We strongly recommend a copy of your data is backed up before shipping the device to Ninefold.
7. Ninefold is not liable for any damages associated with loss, inadvertent disclosure of data or loss or damage to the device whilst the device is in transit or in the possession of Ninefold.
8. If Ninefold is unable to upload your data due to your device being damaged in transit, corruption of data or other reasons beyond our control, we will notify you promptly. You will only be charged a nominal administration fee and return shipping costs.
9. If your device is lost or damaged in transit, it remains your responsibility to follow up with your delivery service.
10. If sending your device from a location outside of Australia, you remain responsible for compliance with applicable export and import laws and payment of any applicable duties.
11. By sending us your device you agree to these terms.

• Gather your data onto hard drive
• Fill out the form on the right
• Send the drive to us via courier or registered post
• Ninefold uploads your data within 3-5 days of receipt
• Your hard drive is returned to you